Contact Us

Hilo OfficeBig Island

Hilo-Office
32 Ululani St
Hilo, HI 96720
Phone: (808) 934-9675
Fax: (808)747-8954
email: clinic@bigislandpain.com

Mailing Address

32 Ululani St.
Hilo, HI 96720

Cancelling an appointment

If you are unable to keep your appointment or are going to be late, please call our office as soon as possible. This courtesy allows us to be of service to our other patients. A $25 charge will be assessed for missed appointments which were not canceled 24 hrs in advance.

Billing- (For existing patients please call phone # listed on your bill)

Big Island Pain Center accepts the following medical insurances:
Worker’s Compensation
Medicare
HMA
UHA
HMSA
Quest
Aloha Care
HMAA
United Healthcare
CIGNA HealthCare
Deseret Mutual Benefit Administrators
Hygeia Travel Health
The Queen’s Health Systems Health Care Plan
UNICARE Life & Health Insurance
Pacific Admin.

For current patients, if you have billing specific questions, please call our office.

 

  • Testimonials

    “Big Island Pain Center is very good at working with workers compensation insurance and getting treatment plans together, I have received lumbar epidural steroids injections it has helped reduce my pain level. Their staff is very courtesy and respectful.” ~ R.R.- Big Island

    ‘I can’t even express in words the amount of gratitude and respect that I hold for Big Island Pain Center’s doctors, nurses and staff. I have been seen by over 24 varieties of doctors and not one even came close to the amount of relief that I experienced in just one procedure with Dr.Lynn Puana. Not only are they very educated and informative, they enjoy finding the solution to relieve pain. Their enthusiasm spreads to the wonderful staff that remember you by name after one visit. They are punctual and educate you on the procedures. I have been seen on the island and in Oahu. Nobody could find the source of my agonizing pain. I thought that I was going to live the rest of my life being short fused, unhappy, miserable and impaired. When I was consulted by Dr. Puana, she told me my symptoms and the reason…before I could even mention it! She located the injuries and educated me on how the process works and that they can treat me.

    All those years of suffering and loss in my life because the pain, I finally had hope. The procedure was painless! The kindness and preparation is something that the entire clinic makes sure all their patients get upon entering their front door. Even in the procedure room, both doctors calm you and tell you exactly what they are going to do and when I woke 20 minutes later, I could rotate my arm and actually lean my head forward and back, I could not do this without pain in years! The staff is ready and waiting to schedule you on the dot. They also answer their phones and assist you with any concerns or questions and they stay in close contact with each other. I brag constantly about Big Island Pain Center and the results that gave me my life back, literally! They are miracle workers and I thank them for giving me the chance to be healed, treated and live my life”! ~ J.P.- Big Island